Terms of Service

1. What our service is — and is not

HandicapParking.org is an application review and document-preparation service. We collect your application, review it, and — when your application is approved — prepare completed, state-ready paperwork for you to submit to your state’s motor-vehicle agency.

We are a private company. We are not a government agency, a DMV, or affiliated with any state. We do not issue placards; only your state’s motor-vehicle agency can do that, and only your state decides whether to approve your submission.

2. No guarantee of approval

We review every application individually against your state’s published requirements, but we cannot and do not guarantee that your application will be approved, or that your state will approve your paperwork. What we do promise: if your application isn’t approved, you receive a full refund under our refund policy.

3. Your account and accurate information

Your dashboard is accessed through secure links sent to your email address, so keeping that email account secure is your responsibility. You agree to provide truthful, accurate information in your application. Providing false information to obtain a disability placard may be a crime in your state, and we may cancel orders we reasonably believe are fraudulent.

4. Payment terms

Our fees are one-time charges, shown before you pay: $129 for a temporary placard application and $179 for a permanent placard application. There are no subscriptions, recurring charges, or hidden add-ons. Any fee your state charges to issue a placard is separate, paid by you directly to the state.

5. Refunds

If your application isn’t approved, you receive a full refund. The complete details — including how to request one and how long processing takes — are in our refund policy, which is part of these terms.

6. Limitation of liability

To the fullest extent permitted by law, our total liability to you for any claim arising from the service is limited to the amount you paid us. We are not liable for indirect or consequential damages, or for decisions made by your state’s motor-vehicle agency. Nothing in these terms limits liability that cannot be limited under applicable law.

7. Changes to these terms

If we update these terms, we’ll change the date at the top of this page. Orders are governed by the terms in effect when you placed them.

8. Contact

Questions about these terms? Email support@handicapparking.org or visit our contact page.