Contact support
Questions before you apply, or about an order in progress? A real person reads every message.
Quickest answer: check the FAQ first
Most questions — about pricing, the review process, refunds, and state submission — are already answered there.
Browse the FAQEmail us
We reply to every message, usually within one business day. Messages sent over the weekend get answers on Monday.
What to include
- Your order number if you’ve already applied (it’s at the top of your dashboard and in your confirmation email)
- The email address you used on your application
- A short description of what you need help with
Please never put health details in an email. Email isn’t the right place for medical information — your order number is all we need to look things up. Anything medical belongs in your application, nowhere else.